Frequently Asked Question's
PartyGo Rentals FAQ
Welcome to PartyGo Rentals! We’re here to make your event planning experience as smooth and stress-free as possible. Below, you’ll find answers to some of the most common questions about our services. If you don’t see your question here, feel free to contact us at (310) 810-2205 or visit our website at https://partygorentals.com/.
Ordering
How do I place an order?
You can place an order directly through our website at https://partygorentals.com/ or by calling us at (310) 810-2205.
What is the maximum number of guests you cater to?
We specialize in small orders for events with 50 guests or less.
Can I customize my rental order?
Yes! We offer a variety of rental options to suit your needs. Contact us to discuss customization options for your event.
How far in advance should I place my order?
We recommend placing your order as soon as possible to ensure availability, especially during peak seasons.
Delivery Service
Do you offer delivery services?
Yes, we offer delivery services to Los Angeles, Santa Monica, and surrounding areas.
Is there a delivery fee?
Delivery fees vary based on your location and the size of your order. Contact us for a detailed quote.
Can you deliver to beaches or parks?
Absolutely! We specialize in beach and park setups. Let us know your location, and we’ll handle the rest.
What are your delivery hours?
Our standard delivery hours are from 8:00 AM to 6:00 PM. If you need delivery outside these hours, please contact us to discuss availability.
Payment & Cancellation
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express.
When is payment due?
Payment is due at the time of booking to confirm your reservation.
What is your cancellation policy?
Cancellations made at least 7 days before the event date will receive a full refund. Cancellations within 7 days of the event are non-refundable.
Can I make changes to my order after payment?
Yes, you can make changes to your order, subject to availability. Please contact us as soon as possible to make adjustments.
Products & Information
What types of products do you offer?
We offer a wide range of event rental items, including tables, chairs, linens, tents, and decor for small events.
Are your products clean and well-maintained?
Absolutely! We take pride in providing clean, high-quality equipment for every event.
Do you provide setup and breakdown services?
Yes, we offer setup and breakdown services for an additional fee. Let us know your needs when placing your order.
Do I need insurance for my event?
Insurance requirements vary depending on the venue and event type. We recommend checking with your venue and can provide additional information upon request.
Contact Us
- Address: 11150 West Olympic Boulevard, Suite 1050, Los Angeles, CA, 900064
- Phone: (310) 810-2205
- Website: https://partygorentals.com/
